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ShopBack Care
Troubleshooting help
Shopping-related issues

Shopping-related issues

For any issues you face while browsing for deals or redirecting to stores.

I didn't receive my order confirmation
The store is no longer available
The ShopBack browser extension is not working
I'm encountering redirect errors while shopping online

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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